Customer Experience Specialist

3 weeks ago


Fitzroy, Australia Officeworks Full time

About the Role

We are seeking passionate team members to join our Officeworks Fitzroy store across various departments, including tech, night fill, print & copy. As a customer service specialist, you will work together with the team to ensure great customer service is always delivered.

You will provide expert advice to customers on our broad range of products and services and operate as a proud Officeworks brand ambassador.

This is a 6-month Fixed Term opportunity with opportunities for the role to become permanent, working across various Officeworks locations and progressing your career.

About You

  • You are a customer-focused individual who is passionate about service and customer experience.
  • You enjoy being around people and working in a team.
  • You like being busy in a fast-paced environment.
  • You take pride in delivering a great customer experience.
  • You're flexible with your availability, able to work a variety of hours across weekdays and weekends.

Our Culture

At Officeworks, it's all in a day's work when you're part of our community – where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy.

Estimated salary: AU$50,000 - AU$65,000 per annum (dependent on location and experience).



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