Claims Specialist

4 weeks ago


Brisbane, Queensland, Australia Youi Full time
Claims Consultant Role

As a Claims Consultant at Youi, you will play a pivotal role in delivering exceptional service to our customers during their most critical moments. Your expertise will be instrumental in ensuring a seamless claims experience, fostering strong relationships with clients and service providers alike.

Key Responsibilities:

  • Manage a portfolio of claims, providing personalized support to customers throughout the process
  • Utilize exceptional problem-solving skills to resolve claims efficiently, ensuring customer satisfaction and Youi's reputation
  • Collaborate with internal stakeholders to ensure effective communication and timely resolution of claims
  • Develop and maintain strong relationships with customers, service providers, and assessors to ensure smooth claim processing

Requirements:

  • Excellent communication and interpersonal skills, with the ability to articulate complex information effectively
  • Proven experience in administration, with a keen eye for detail and ability to multitask in a fast-paced environment
  • Strong problem-solving skills, with the capacity to make sound decisions and adapt to changing situations
  • Familiarity with case or portfolio management is highly desirable

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Youi, we're committed to revolutionizing the insurance industry by putting customers at the forefront. If you're passionate about delivering exceptional service and making a meaningful impact, we encourage you to apply for this exciting opportunity.


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