Fire Communications Centre Response Specialist
2 weeks ago
Fire Communications Centre (FireCom) roles play a vital part in the emergency response system.
The primary responsibility of FireComs is to respond to emergency calls, dispatch on-scene communications and coordinate management of resources. Additionally, they monitor fire alarms, process general enquiries and update data and documentation.
Staff are trained in incident management systems, hazardous materials and technical rescue operations. They also participate in training exercises and can be deployed nationally and internationally.
Key Requirements:
- Hold a valid Blue Card with attached supporting evidence
- Australian Citizenship, New Zealand Citizenship or Australian Resident Status
- Have or possess Certificate III in Public Safety (Emergency Communications Centre Operations)
- Ability to complete prescribed training programs of the 'Communications Training and Professional Development Program'
Capabilities:
- Role To determine suitability for the role, you will be assessed on leadership competencies for Queensland behavioural profiles that link to key accountabilities for this role:
- Leadership Competency Stream – Individual Contributor leading self Vision Leads strategically Stimulates ideas and innovation Leads change in complex environments Makes insightful decisions Results Develops and mobilises talent Builds enduring relationships Inspires others Drives accountability and outcomes Accountability Fosters healthy and inclusive workplaces Pursues continuous growth Demonstrates sound governance
- Once you join us, we want you to exemplify QFD shared values: Respect Integrity Trust Courage Loyalty
Accountabilities:
- Accept incoming fire and other relevant emergency incident calls and enquiries and collect relevant information
- Assess risks associated with a situation and the availability and capability of resources to determine appropriate response and/or resources to be despatched
- Despatch and coordinate appropriate resources to calls for assistance and notify other organisations in accordance with Communication Doctrine and Directives
- Maintain and update all incident information in centre's computer aided despatch system continually monitor progress support and liaise with operational staff until completion of incident
- Complete required post incident administration including provision of information and reports to stations and other agencies and organisations
- Monitor alarm signals and respond in accordance with Communications Doctrine and Directives
- Provide mentoring and guidance on job to new staff
- Contribute to improvement of operational and administrative systems and procedures
- Identify systems and technical faults and liaise with Specialist Operational Services Unit in relation to reporting maintaining and updating communications technology
- Undertake general administrative and project duties as allocated eg; maintaining and updating resource information portfolio activities regular tests of systems and communications equipment
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