Wine Campaign Specialist

13 hours ago

Melbourne, Victoria, Australia beBeeProject Full time
Project Coordinator Role

We are seeking a skilled and proactive Project Coordinator to join our team. This key role supports the phone sales team by ensuring seamless campaign delivery and effective communication with various stakeholders.

The Brunch Direct channel specializes in expertly crafted phone sales campaigns, acting as an extension of the cellar door experience for partner winery clients. We have worked with numerous wineries across Australia, including Yarra Yering, Moss Wood, Cullen Wines, and d'Arenberg.

Key Responsibilities:
  • Assist winery clients in curating their wine offerings for direct phone sales campaigns, ensuring all details are accurate and properly set up.
  • Collaborate with the Account Manager to optimize campaign offerings and align deals with overarching goals, driving improved outcomes for partner wineries.
Zoho CRM Management:
  • Work alongside the Systems Support Administrator to ensure accurate input of campaign offerings into Zoho CRM, reflecting real-time data.
  • Assist in building and refining workflows to enhance operational efficiency, collaborating with cross-functional teams to ensure seamless integration of tools.
Day-to-day Operations:
  • Support daily operational tasks by communicating updates to the sales team and ensuring changes are reflected in Zoho CRM and other platforms.
  • Triage and manage queries from the phone sales team that require confirmation from winery clients, acting as a liaison to resolve these efficiently.
Stakeholder Training & Documentation:
  • In partnership with the Direct team lead, deliver engaging training sessions for the Wine Sales team, covering systems, processes, and sales-specific workshops.
  • Create and maintain clear, accessible documentation for campaign processes and workflows, ensuring regular updates to reflect best practices and continuous improvements.
Required Skills & Qualifications:
  • 2+ years of experience in campaign or project coordination (or similar role).
  • Excellent proficiency in Zoho CRM (or similar platform), and project management tools.
  • Proficient in Excel and/or Google Sheets, with experience able to use basic formulas and functions.
  • Organized with exceptional attention to detail, and strong self-administered QA.
  • Analytical, with a track record of working effectively in process-driven and collaborative team environments.
  • Excellent written and verbal communication skills, able to distil complex and technical queries into accessible information for various audiences.
  • Experience in wine is beneficial, but not essential.

This full-time hybrid position requires you to work at our offices on a regular basis. To apply, please submit your resume/CV and a cover letter detailing why you're an ideal match.

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