Customer Service Champion for a Dynamic Wholesale Business
1 week ago
We are seeking an exceptional customer-focused individual to join our brand-new team at our Brisbane store. As a key member of our sales team, you will play a crucial role in driving success and building lasting relationships with our customers.
About the RoleThis is an exciting opportunity to be part of a new business from the ground up, shaping the future of our industry and setting a new standard for customer service. You will be responsible for leading customer interactions, supporting sales success, and making friends with customers who value your dedication and expertise.
Key Responsibilities- Engage with customers at the counter, over the phone, and via email, ensuring all enquiries and requests are handled efficiently.
- Support sales success by preparing and sending quotes, processing orders, and following up on sales enquiries.
- Forge connections that last, focusing on relationships that go beyond just business transactions.
- Assist with stock control, re-stocking shelves, and picking and packing orders.
- Be adaptable and handle ad-hoc tasks as needed to support the team and the store.
- A competitive salary range of $55,000 - $70,000 per annum, depending on experience.
- The opportunity to build your future with ongoing training and support.
- A dynamic work environment where you can thrive and make a real impact.
- You are a people person who is drawn to customer-facing roles and building strong, lasting relationships.
- You are self-motivated, take initiative, and are driven to succeed without needing constant direction.
- You are organised, able to manage multiple enquiries and tasks at once, and ensure everything is handled efficiently.
- You are tech-savvy and passionate about using technology to create efficiencies in your personal and professional life.
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