Coastal Guest Services Ambassador

2 weeks ago


Busselton, Australia Wyndham Destinations Full time

We are seeking a highly skilled and dedicated Front Office Receptionist to join our dynamic team at The Sebel Busselton, managed by Accor Vacation Club.

Company Overview

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. With over 19,000 associates, we operate across more than 270 vacation club resort locations worldwide.

About the Role

This part-time opportunity will see you working in a coastal location like no other, surrounded by breathtaking beauty. As a Front Office Receptionist, you will play a vital role in maintaining seamless and exceptional guest experiences from start to finish.

Key Responsibilities
  • Provide friendly, courteous, and professional services to all guests
  • Manage guest room inventory and accounts efficiently, adhering to hotel procedures
  • Attend to check-in and check-out of guests in a professional manner
  • Liaise with other departments, including Housekeeping and Maintenance, to ensure a seamless guest experience
  • Assist guests with general enquiries and provide local knowledge to offer personalised recommendations and insights
Requirements
  • Demonstrated experience within Front Office, Reservations, or general administration
  • High attention to detail with exceptional verbal and written communication skills
  • A passion for providing exceptional customer service and creating memorable moments
  • A demonstrated commitment to being part of a positive and supportive team
  • Experience within the Hospitality and/or Tourism industry advantageous
Benefits

We offer a competitive salary of AU$60,000 - AU$65,000 per annum, depending on experience, plus benefits such as flexible work arrangements, career development opportunities, and a reward and recognition program.



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