Program Delivery Team Lead

2 weeks ago


Perth, Western Australia AuSAE Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Program Delivery Team at AuSAE. As a key member of our team, you will play a pivotal role in ensuring the seamless delivery of our education programs.

Key Responsibilities
  • Lead and oversee the full delivery of education programs and events
  • Collaborate with cross-functional teams to ensure optimal resource allocation, risk mitigation, and schedule management
  • Provide ongoing training and development to your team, ensuring they are equipped with knowledge and empowered to deliver exceptional customer service
  • Act as the first point of escalation for customer feedback, driving positive resolutions and enhancing service standards
  • Uphold high operational standards at all AuSAE venues, including virtual settings
  • Drive continuous improvement by identifying trends and suggesting enhancements
Requirements
  • Proven experience leading customer service teams within a matrix organisation
  • Strong planning, time-management, and problem-solving skills
  • Experience in engaging with a wide range of internal and external stakeholders
  • High-level knowledge of customer relations and experience processes
  • Effectively adapt to change while delivering exceptional results
  • Proven ability to manage administrative and operational functions
What We Offer
  • Be part of an organisation that shapes the direction of corporate governance and boardroom practices in Australia
  • Work at the forefront of corporate leadership, driving initiatives that influence the future of business
  • Enjoy access to a wealth of professional development opportunities and resources that will elevate your career
  • Thrive in a collaborative, dynamic, and supportive environment where your contributions make a difference


  • Perth, Western Australia Workforce Australia For Individuals Full time

    About the Role:The Australian Institute of Company Directors (AICD) is a leading provider of education and training programs for company directors and leaders. We are seeking a highly skilled and experienced individual to join our Program Delivery Team as a Team Leader.Key Responsibilities:Lead and manage the delivery of our education programs, ensuring...


  • Perth, Western Australia Flexhive Full time

    About the RoleWe're seeking a highly skilled and experienced leader to join our team as a Program Delivery Team Manager. As a key member of our team, you'll be responsible for leading a team that delivers face-to-face training programs and events at various locations, including virtual settings.Your primary focus will be on ensuring that our team is...

  • Delivery Expert

    2 weeks ago


    Perth, Western Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a highly skilled and experienced Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our delivery team, you will be responsible for ensuring the safe and efficient delivery of customer purchases to their doorstep.Key ResponsibilitiesLoading and Securing Freight: Safely load freight onsite...

  • Delivery Expert

    2 weeks ago


    Perth, Western Australia ANC Delivery Professionals Full time

    About ANC Delivery ProfessionalsWe are a customer-first, retail experience partner dedicated to delivering exceptional experiences to our customers. Our team of delivery professionals play a crucial role in achieving this goal by providing a quality customer experience and ensuring timely delivery of customer purchases.Job RequirementsWork Schedule: Monday...

  • Delivery Specialist

    2 weeks ago


    Perth, Western Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our team, you will be responsible for delivering customer purchases in the last mile around Metro Perth, while providing a quality customer experience and representing our company in a professional manner.Key...


  • Perth, Western Australia Fisher & Paykel Appliances Ltd Full time

    About Fisher & Paykel Appliances LtdFisher & Paykel Appliances Ltd is a leading global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.Our ValuesWe are guided by our values of being trusted, sustainably minded, innovative, generous, and curious, which shape our approach to...


  • Perth, Western Australia Fisher & Paykel Australia Pty Ltd Full time

    About the RoleFisher & Paykel Australia Pty Ltd is a leading Australasian brand with a strong global presence. Our company culture is built on a foundation of innovation, sustainability, and customer-centricity.We are seeking a highly skilled Lead Delivery and Installation Specialist to join our team in Perth. As a key member of our team, you will play a...

  • Energy Program Lead

    2 weeks ago


    Perth, Western Australia Workforce Australia for Individuals Full time

    **Job Summary**We are seeking a highly skilled and experienced professional to lead the delivery of our Energy Ahead program. As a key member of our team, you will work closely with partner organisations to drive the success of this initiative.**Key Responsibilities**Lead the delivery of the Energy Ahead program, working collaboratively with partner...


  • Perth, Western Australia ANC Delivery Professionals Full time

    {"title": "Delivery Professional Opportunity", "content": "About the RoleWe are seeking a reliable and enthusiastic Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our team, you will be responsible for safely loading freight, delivering stock to stores, and providing exceptional customer experiences.Key...


  • Perth, Western Australia Fisher & Paykel Australia Pty Ltd Full time

    About the RoleFisher & Paykel Australia Pty Ltd is a leading Australasian brand with a strong global presence. Our company culture is built on curiosity, passion, and a commitment to developing solutions that prioritize people.We value being trusted, sustainable, innovative, generous, and curious. Our team takes a collaborative approach, fostering an...


  • Perth, Western Australia Fisher & Paykel Appliances Ltd Full time

    About the RoleFisher & Paykel Appliances Ltd is seeking a skilled and experienced Lead Driver to join our team in Hazelmere, Perth. As a key member of our delivery and installation team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesDeliver and install appliances Monday to Friday from...


  • Perth, Western Australia Fisher & Paykel Australia Pty Ltd Full time

    About the RoleFisher & Paykel Australia Pty Ltd is a leading Australasian brand with a strong global presence. Our company culture is built on curiosity, passion, and a commitment to developing solutions that prioritize people. We value being trusted, sustainable, innovative, generous, and curious, and our collaborative approach fosters an environment where...


  • Perth, Western Australia ATCO Gas Australia Full time

    About the RoleThe Delivery Lead will play a pivotal role in driving the delivery of high-profile, complex business and technical initiatives in ATCO's Technology function. This individual will be responsible for leading cross-functional teams, managing stakeholders effectively, and focusing on quality and reliable outcomes within an agile framework.Key...


  • Perth, Western Australia Sense Recruitment Full time

    Lead Service Delivery (Contract) – Join a Dynamic Team on a Transformation JourneyAre you a seasoned leader with a passion for driving excellence in service delivery? We're looking for someone who can take our organisation on a transformative journey, guiding and inspiring a talented team of professionals to deliver high-quality technology services.This...


  • Perth, Western Australia Greencap Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our site-based culture and wellbeing program. As a key member of our team, you will be responsible for promoting a positive culture and supporting the wellbeing of our site personnel.This is a unique opportunity to make a real difference in the lives of our people and...


  • Perth, Western Australia Greencap Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our site development program, promoting a positive culture and wellbeing among our team members.This is a site-based position, shared between two of our major iron ore project sites around Newman, ideally on a 2:1 roster. The successful candidate will oversee, support, and...

  • Project Delivery Lead

    2 weeks ago


    Perth, Western Australia DFP Recruitment Services Full time

    Overview: A prominent state government client is in search of an experienced Delivery Manager to play a pivotal role in a significant transformation initiative involving an upgrade to SAP S/4HANA and a comprehensive refresh of business processes and operational frameworks. This project is designed to enhance existing capabilities and meet strategic...


  • Perth, Western Australia WSP Global Inc. Full time

    {"h1": "Site Development Program Advisor", "p": "At WSP Global Inc., we're committed to creating a positive culture and promoting wellbeing in our workplace. As a Site Development Program Advisor, you'll play a key role in enhancing our capabilities and reputation in the Major Mining Projects team.Your responsibilities will include promoting emotional,...


  • Perth, Western Australia Greencap Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our site-based culture program, promoting a positive culture and wellbeing of our team members.This is a site-based position, shared between two of our major iron ore project sites around Newman, ideally on a 2:1 roster. The successful candidate will oversee, support, and...

  • Operations Team Lead

    2 weeks ago


    Perth, Western Australia Dnata Catering Full time

    About the RoleWe are seeking an experienced Commercial Driver to lead our Airside team on shift. As a key member of our Customer Delivery team, you will be responsible for ensuring the delivery of service to all customers in line with operational schedules and safety requirements.Main ResponsibilitiesSupervise and coordinate team members in the Customer...