Desktop Support Specialist
4 weeks ago
We are seeking a highly skilled Desktop Support Analyst to join our team in Perth. As a key member of our IT team, you will be responsible for providing technical support and resolving incidents in a fast-paced environment.
Key Responsibilities- Accurately record, categorize, prioritize, and resolve incidents received via various communication channels.
- Ensure incidents and service requests are completed within defined SLA timeframe.
- Identify opportunities for continual service improvement.
- Provide technical support services, onsite support, and site visits when required.
- Create and maintain high-quality knowledge articles.
- Excellent communication, problem-solving skills, and customer service skills.
- Experience in large, complex technical environments and strong understanding of SOE.
- Excellent PC hardware and software troubleshooting skills.
- Extensive knowledge of Microsoft Windows 10, Active Directory, Exchange, and Office365.
- Ability to maintain composure in fast-paced environment.
- Working knowledge of ITIL framework.
- Competitive salary.
- In-house discounts.
- Flexible working arrangements.
- Opportunities to grow your career.
- Paid parental leave.
- Dedicated wellness programs.
- Discounted private health insurance.
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Desktop Support Specialist
4 days ago
Perth, Western Australia Infosys Full timeAbout the Job:We are seeking a highly skilled Desktop Support Specialist to join our team at Infosys. As a key member of our IT Infrastructure function, you will be responsible for providing top-notch support for our EUC environment.Key Responsibilities:Provide L2 support for EUC environment, ensuring compliance with established IT Service management...
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Desktop Support Specialist
3 weeks ago
Perth, Western Australia RAC WA Full timeDesktop Support Role at RAC WAAs a Desktop Support Specialist at RAC WA, you will be responsible for providing first and second-level IT support to internal customers. This role involves site visits to various locations, including the Joondalup Call Centre, Auto Services, and Member Centre sites. You will be working with cutting-edge technologies and...
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Desktop Support Specialist
3 weeks ago
Perth, Western Australia RAC WA Full timeAs a Desktop Support Specialist at RAC WA, you will be responsible for providing first and second-level IT support to internal customers. This role involves site visits to various locations, including the Joondalup Call Centre, Auto Services, and Member Centre sites. You will be supporting all RAC internal customers associated with operating installed...
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Desktop Support Specialist
6 days ago
Perth, Western Australia RAC WA Full timeRole OverviewAs a Desktop Support Specialist at RAC WA, you will be responsible for providing first and second-level IT support to internal customers. This role involves site visits to various locations, including Joondalup Call Centre, Auto Services, and Member Centre sites. You will be supporting all RAC internal customers associated with operating...
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Desktop Support Specialist
1 month ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at RAC WA. As a key member of our IT department, you will be responsible for providing exceptional technical support to our internal customers, ensuring the smooth operation of our desktop infrastructure, and contributing to the development and implementation of new...
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Desktop Support Specialist
2 months ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at RAC WA. As a key member of our IT department, you will be responsible for providing exceptional technical support to our internal customers, ensuring the smooth operation of our desktop infrastructure, and contributing to the development and implementation of new...
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Desktop Support Specialist
7 days ago
Perth, Western Australia RAC of WA Full timeAbout the RoleAs a Desktop Support Analyst at RAC, you will be responsible for providing first and second-level IT support, along with site visits to various locations, to ensure seamless operation of hardware and software according to agreed service levels.This role is also involved in supporting the Windows 11 roll out and is a 1-year max term position.Key...
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Desktop Support Specialist
1 month ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at RAC WA. As a key member of our IT department, you will be responsible for providing exceptional technical support to our internal customers, ensuring the smooth operation of our desktop infrastructure, and contributing to the development and implementation of new...
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Desktop Support Specialist
2 months ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at RAC WA. As a key member of our IT department, you will be responsible for providing exceptional technical support to our internal customers, ensuring the smooth operation of our desktop infrastructure, and contributing to the development of our Managed Operating...
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Desktop Support Specialist
3 weeks ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team at RAC WA. As a key member of our IT department, you will be responsible for providing first and second-level technical support to our internal customers.Key ResponsibilitiesProviding technical support to internal customers through our Desktop Support systemDeveloping and...
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Desktop Support Specialist
1 month ago
Perth, Western Australia RAC WA Full timeDesktop Support Analyst Job DescriptionAs a Desktop Support Analyst at RAC WA, you will be responsible for providing first and second-level IT support to internal customers. This role involves site visits to various locations, including the Joondalup Call Centre, Auto Services, and Member Centre sites. You will be supporting all RAC internal customers...
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Desktop Support Specialist
2 months ago
Perth, Western Australia Michael Page Full time{"title":"Desktop Support Analyst","description":"About the RoleWe are seeking a skilled Desktop Support Analyst to join our team in Perth. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff.Key ResponsibilitiesResolve technical issues and incidents in a timely and efficient mannerProvide...
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Desktop Support Specialist
2 weeks ago
Perth, Western Australia RAC WA Full timeAs a Desktop Support Specialist at RAC WA, you will be responsible for providing first and second-level IT support, including site visits to various locations. This role is part of a 1-year max term position and involves supporting the Windows 11 rollout.Key Responsibilities:Technical Support: Provide second and third-level technical support to internal...
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Desktop Support Specialist
2 months ago
Perth, Western Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Specialist to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesIncident Management: Accurately record, categorize, prioritize, and resolve incidents received via various...
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Desktop Support Specialist
4 weeks ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking a skilled Desktop Support Analyst to join our team at RAC WA. As a key member of our IT department, you will be responsible for providing first and second-level technical support to our internal customers.Key ResponsibilitiesProvide technical support to internal customers through our Desktop Support system, utilizing tools to...
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Desktop Support Specialist
2 weeks ago
Perth, Western Australia Pilbara Minerals Full timeAbout the Role:Pilbara Minerals is a world-class lithium producer seeking a skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support to our users, ensuring the smooth operation of our desktop systems, and contributing to the development of our IT infrastructure.Key...
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Desktop Support Analyst
1 month ago
Perth, Western Australia RAC of WA Full timeAbout the RoleRAC of WA is seeking a skilled Desktop Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our internal customers, ensuring the smooth operation of our desktop infrastructure, and contributing to the development and implementation of new technologies.Key...
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Desktop Support Analyst
6 days ago
Perth, Western Australia Green Light Full timeAbout the RoleWe are seeking a skilled Desktop Support Analyst to join our team at Green Light Worldwide.
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Desktop Support Specialist
1 month ago
Perth, Western Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team in Perth. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via email, phone, and Service Desk communication channelsEnsure...
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Desktop Support Specialist
1 month ago
Perth, Western Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Analyst to join our team in Perth. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesResolve technical issues and incidents received via email, telephone, and Service Desk communication channelsEnsure timely...