Return to Work Specialist

4 weeks ago

Darwin city centre, Northern Territory, Australia Gallagher Full time

About the Role

Gallagher Bassett is seeking a skilled Return to Work Specialist to join our team. As a key member of our claims team, you will play a critical role in supporting the recovery and return to work of our clients.

Key Responsibilities

  • Support the claims team with strategic return to work, recovery, and independence advice;
  • Work closely with internal and external stakeholders to support claims risk triage, case management strategies, and education on injury and RTW best practices;
  • Enhance injury management planning and undertake face-to-face interventions where required to support our customers;
  • Develop and support strategic return to work and recovery solutions, and coach teams in continuous improvement and best practice claims management;
  • Collaborate with internal and external stakeholders, medical professionals, and Vocational Rehabilitation Providers throughout the recovery journey to support recovery at work outcomes;
  • Educate and inform stakeholders on the return to work process and legislative requirements.

About You

  • Previous experience and/or qualifications in injury rehabilitation, vocational counselling, or allied health;
  • Ability to work in a sensitive environment with compassion and professionalism;
  • Highly developed communication skills, with the ability to engage and influence at all levels of organisation;
  • Exceptional time management and organisational skills;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration;
  • A resilient attitude;
  • Current Australian driver's license (full).

What We Offer

  • Attractive remuneration packaging & flexible work arrangements;
  • Collaborative working environment – friendly, flexible, and supportive working environment which is built around great team support and rewarding opportunities;
  • Paid Parental Leave scheme;
  • A unique and exciting career – as our Company grows, so do the opportunities for our people;
  • Opportunities for ongoing education and development;
  • Service and performance recognition awards;
  • Employee Assistance Program for yourself and immediate family members.

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