Medical Office Coordinator
4 weeks ago
About Avant
Avant is a leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.
We represent 80,000 health practitioners and medical students across every state and territory, delivering market-leading products and services to meet their professional, personal, and practice needs.
Our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
About the Role
We are seeking a dedicated and positive individual to join our team as a Medical Receptionist in our Kew East or Hampton office.
As a Medical Receptionist, you will be responsible for providing exceptional customer service, managing patient phone enquiries, and liaising with patients, providers, and hospital staff.
You will also be required to learn and use a range of different practice software packages, including Genie and Clinic to Cloud.
Key Responsibilities
- Booking and arranging of appointments
- Managing patient phone enquiries
- Liaising with patients, providers, and hospital staff
- Filing and medical administration processes
Requirements
- Ability to multi-task effectively with consistent attention to detail
- Excellent communication skills and professional phone manner
- Work cohesively within a team but also able to work independently
- Confident with computers and new technology
- Strong organisational and time management skills
About Working at Avant
We value our people and offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.
We have a diverse and connected work environment where your contribution and ideas will be valued and respected.
We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
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