EV Charging Support Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Job Title: EV Charging Support Specialist

  The company is seeking a highly skilled and customer-focused EV Charging Support Specialist to join its team. The ideal candidate will have excellent communication skills, experience in customer service or solutions-focused roles, and a strong ability to identify customer needs.

  As an EV Charging Support Specialist, the successful candidate will be responsible for handling inbound calls, emails, and web queries from customers seeking information about EV charging options and solutions. They will guide customers through the process, provide clear and jargon-free explanations, and recommend the right EV charging solutions to meet their needs.

  •   Handle inbound calls and emails with a friendly and professional approach.
  •   Guide customers through EV charging options, providing clear and jargon-free explanations.
  •   Prepare quotes and hand over to the Projects team when a deal is sealed.
  •   Be the first point of contact, handling 40–60 inbound calls, emails, and web queries per day.
  •   Understand customer needs and recommend the right EV charging solutions (hardware and installation).
  •   Guide customers through the quoting process and confirm acceptance with confidence.
  •   Keep accurate records and hand over confirmed jobs to the Projects team for scheduling and installation.
  •   Work towards monthly and quarterly KPIs (calls, follow-ups, sales revenue, and conversion).
  •   Maintain clear, up-to-date notes on every customer interaction and pipeline activity.
Key Skills and Qualifications
  •   Excellent verbal and written communication skills; able to explain solutions clearly and confidently.
  •   Experience in customer service or solutions-focused roles (B2C experience highly regarded).
  •   Strong customer-first mindset with the ability to identify needs and provide guidance.
  •   Organised and detail-oriented with the ability to manage multiple enquiries in a fast-paced environment.
  •   Proficient in using CRM platforms, call management systems, and shared inboxes to manage customer interactions efficiently.
  •   Self-motivated, proactive, and thrives in a collaborative team environment.

  • EV Charging Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeElectricVehicle Full time $70,000 - $100,000

    Electrifying Australia's Transportation FutureAbout the Role:We are seeking a highly skilled and motivated EV Charging Technician to join our engineering team in decarbonizing transportation and accelerating the adoption of electric vehicles.**Key Responsibilities:**Install, commission, and maintain EV charging stations to ensure seamless charging...

  • EV Charging Solutions Professional

    6 days ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $50,000 - $76,000

    Electric Vehicle Charging SpecialistAbout usWe're shaping a cleaner, greener future for our customers by providing electric vehicle charging solutions.Our mission is to make owning an electric vehicle as easy and convenient as possible. We cater to residential, fleet, commercial, and public needs.Job DescriptionBe part of the EV Revolution with us!You will...

  • Ev Charging Technician

    7 days ago

    Sydney, New South Wales, Australia Com Full time

    We are looking for a self-motivated, EV charging technician to join our fast-growing team. You will be working in the new and exciting Electric Vehicle Charging space, getting exposure to the latest technology in a fast-paced environment.**Key Skills**:- Confident- Outgoing- Great Communication Skills- Technical skills**Responsibilities include**:- On Board...

  • EV Charging Site Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeNegotiation Full time $150,000 - $250,000

    Electric Vehicle Charging Site ManagerThe successful candidate will secure and manage EV charging sites across Australia, focusing on locations outside of the existing network.Main Responsibilities:Originate, negotiate, and execute commercial agreements or leases for EV charging to align with company objectives.Develop strong relationships with developers,...

  • EV Charging and Energy Growth Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSustainability Full time $80,000 - $120,000

    Business Development Manager - EV Charging and Energy EfficiencyThe ideal candidate will be responsible for driving business growth by establishing and maintaining strong relationships with customers in their region.Key responsibilities include:Engaging directly with potential clients, understanding their needs and addressing their concerns.Prospecting and...

  • National Electrician

    1 week ago

    Sydney, New South Wales, Australia beBeeElectrician Full time $90,000 - $120,000

    Job TitleWe are seeking an experienced electrician to lead our national electrical team, ensuring the smooth operation of Australia's EV charging network.Key ResponsibilitiesManage preventative and reactive maintenance across the charging network, including fault diagnosis, repairs, and remote troubleshooting.Lead a national team of electricians and...

  • Electric Vehicle Charging Solutions Specialist

    17 hours ago

    Sydney, New South Wales, Australia beBeeDevelopment Full time $120,000 - $140,000

    Join a dynamic team to drive growth and development in the electric vehicle (EV) market.This exciting role involves securing and managing EV charging sites across Australia, focusing on locations outside our existing network. You will lead commercial negotiations, oversee network planning, and ensure integration with our sites using data-driven site...

  • Chief EV Growth Strategist

    1 week ago

    Sydney, New South Wales, Australia beBeeCareer Full time $80,000 - $150,000

    Unlock Business Growth with EV Charging SolutionsAre you driven to propel a company's rapid and sustainable growth? Do you thrive in dynamic environments where innovation and sustainability are at the forefront?Our organization empowers businesses to take control of their energy consumption, reduce costs, and contribute to a better planet. We're on a mission...

  • Chief Technology Officer

    1 day ago

    Sydney, New South Wales, Australia beBeeInnovation Full time $105,000 - $130,000

    Drive Scalability and Innovation in EV ChargingThis Technical Product Manager role will lead the development and growth of a pioneering IoT management product, making electric vehicle charging more accessible and efficient.A fast-paced scale-up, you'll drive enhancements and work hybrid in Melbourne. Key responsibilities include:Scaling the system for larger...

  • Electric Vehicle Charging Solutions Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job OpportunityWe're seeking a professional to help households and businesses adopt cleaner energy options by providing electric vehicle charging solutions.Daily Responsibilities:Handle customer inquiries with a friendly and professional approach via phone and email.Guide customers through EV charging options using clear and concise explanations.Prepare...