Guest Service Ambassador

1 week ago

Shire of Wellington, Australia beBeeCustomer Full time $60,000 - $75,000

Delivering Exceptional Guest Services

As a Resort Hospitality Professional, you will play a vital role in ensuring our guests have an unforgettable experience at the resort. You will be responsible for maintaining the highest standards of cleanliness, hygiene, and comfort in guest accommodation.

Key Responsibilities:

  • Provide exceptional customer service to ensure guest satisfaction and delight
  • Maintain a high standard of cleanliness, hygiene, and comfort in guest rooms
  • Work collaboratively with other departments to deliver seamless guest experiences and services

What We Offer:

  • Opportunities for professional growth and development through training and mentorship
  • A dynamic and inclusive work environment that values diversity and teamwork
  • Discounted hotel stays across Australia, Fiji, and New Zealand

Requirements:

  • Ability to work within a flexible roster that includes weekends, evenings, and public holidays
  • High cleaning standards and attention to detail with a focus on quality and efficiency
  • Excellent customer service skills with a passion for delivering exceptional guest experiences
  • Previous experience in a similar role is highly desirable but not essential

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