
Elevating Guest Experiences
1 day ago
We're seeking a charismatic Guest Experience Ambassador to join our team, delivering exceptional service and creating unforgettable experiences for our guests.
A Day in the Life- Welcome guests with a warm smile, making their stay truly memorable
- Recognize IHG Rewards Club members and returning guests, providing personalized service
- Handle guest bookings, payments, and resolve any issues that may arise with efficiency
- Ensure seamless check-in and check-out processes
- Anticipate guests' needs, offering tailored recommendations to enhance their stay
We require someone with excellent communication skills, effectively handling guest interactions and resolving issues with professionalism
We need problem-solving skills, turning challenges into opportunities and delivering exceptional service to our guests
Fluency in the local language is essential, but extra language skills are always welcome
We also require basic computer skills and a good grasp of reading, writing, and maths
What You Can Expect from UsWe offer a competitive salary and a range of benefits supporting your well-being and career growth
We value diversity and inclusivity, striving to create a culture where everyone feels valued and respected
We prioritize employee well-being, offering training and resources to help you manage your work-life balance
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