Partnerships Development Specialist

5 hours ago


Bundaberg city centre, Queensland, Australia Auswide Bank Full time
{"About the Role": "

Auswide Bank is seeking a highly motivated and adaptable Partnerships Specialist to join our team at our Bundaberg Head Office.

This role is ideal for an individual who is able to provide exceptional customer service while exhibiting high attention to detail.

The successful candidate will be responsible for following scripting when handling partners and their referred clients, ensuring timely follow-up and outbound calls to customers, and maintaining comprehensive records of all conversations and customer interactions.

They will also be required to remain compliant when opening personal and non-personal accounts, support the onboarding and management of partnership relationships, and adhere to process set out by the bank and its partners to achieve the common goal.

", "Key Responsibilities": "
  • Develop and maintain strong relationships with partners and their referred clients
  • Provide exceptional customer service and support
  • Ensure timely follow-up and outbound calls to customers
  • Maintain comprehensive records of all conversations and customer interactions
  • Remain compliant when opening personal and non-personal accounts
  • Support the onboarding and management of partnership relationships
", "About You": "

We are looking for an individual who has excellent communication and problem-solving skills, a strong work ethic, and a willingness to demonstrate and promote the Bank's values EMPOWER on a daily basis.

The successful candidate will also need to have a proactive and enthusiastic approach to daily duties, be an active participant in all Customer Experience activities, and have a desire to grow and develop within Auswide Bank.

", "About Auswide Bank": "

Auswide Bank is a trusted Australian bank that has been providing banking and financial services to Australians for over 55 years.

We are committed to putting our customers first and providing a convenient, high-quality alternative to the big banks.

We have a national presence, made possible by mutually beneficial partnerships and relationships, an online lending platform, and a network of branches across Queensland.

", "About Our Benefits": "

We offer a range of benefits to our employees, including four weeks annual leave, one Wellness Day per financial quarter, paid parental leave, and an Employee Assistance Program.

We also offer a Bank Staff Share Plan and Years of Service Recognition program, as well as a range of discounts and benefits associated with our financial products.

", "How to Apply": "

If you are up for a challenge and have a real keen interest in helping people, we encourage you to apply today.

The successful candidate will be subject to satisfactory background checks, including Criminal History, Bankruptcy, ASIC Banned & Disqualified Persons, and Employment Verification Checks.

", "Contact Information": "

Please submit your application through our website.

We look forward to hearing from you.

"}

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