Department Supervisor

1 week ago


Northern Beaches Council, Australia JD Sports Australia Full time

About the Role:

We are seeking a highly motivated and experienced Department Supervisor to join our team at JD Sports Australia. As a Department Supervisor, you will play a key role in driving sales and achieving key performance indicators (KPIs) in your department. You will be responsible for coaching and developing your team, maintaining visual standards, and ensuring that your department is replenished at all times.

Key Responsibilities:

  • Drive sales and KPI performance in your department
  • Coach and develop your team to achieve sales and customer service goals
  • Maintain visual standards and ensure that your department is replenished at all times
  • Work with the BOH team to deliver shop floor product availability
  • Uphold company retail standards and deliver store visual excellence
  • Support the management team to deliver all internal and external profit protection processes
  • Support with new team member inductions and ongoing training to build bench strength for future store expansion
  • Encourage team members to improve performance through effective coaching

Requirements:

  • 2-3 years' experience in retail or a similar industry
  • Passionate about creating an amazing service experience and culture for customers
  • Proven track record in driving and exceeding set KPIs and communicating well with all stakeholders
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner

What We Offer:

  • Work with some of the best product and biggest sports fashion brands in the market
  • Referral bonus scheme
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business, including retail, support office, and distribution centre
  • Treat yourself with our attractive staff discount
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees


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