Specialist Experience Expert

6 days ago

Sydney, New South Wales, Australia beBeeExpertise Full time $180,000 - $220,000
Job Description

As a specialist experience expert, you will help set the vision and define what the future looks like. You will collaborate with founders to set strategic direction, scope, and success metrics for product initiatives.

You will empower millions of users worldwide through a world-class help and support experience.

This is a complex and exciting problem space, critical to enabling Crazy Big Goals.

Key Responsibilities
  • Building mission, vision, and roadmap for Specialist Experience at Canva, setting the team up for success.
  • Serving as domain expert for agent process and tooling at Canva.
  • Understanding why CHT operates as it does, how it leverages various tools and platforms, and where the biggest areas of opportunity/impact are.
Requirements
  • Demonstrated ability in product management of a software product, with bonus points for experience with support or internal systems.
  • Exceptional verbal and written communication skills.
  • Experienced and comfortable with proactively engaging stakeholders and working cross-functionally with multiple teams, across multiple geographies and time zones.
About This Role

This role offers an exciting opportunity to contribute to a rapidly growing and critical function of the company.

Internal enhancements have a significant impact, and this role is excited to work in an internal enablement domain.

  • Customer Experience Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeProductSpecialist Full time $80,000 - $110,000

    Product Specialist Job DescriptionThis is a fantastic opportunity to join a leading organization as a Product Specialist, playing a key role in providing expertise to customers and prospects alike.Key Responsibilities:Work with account executives to deliver successful proof of values and manage live projects from planning stages to final review.Act as an...

  • Customer Experience Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeSupport Full time $70,000 - $80,000

    Job SummaryWe are seeking a seasoned expert to fill the role of Senior Customer Support Specialist in our Sydney office.This position will require handling complex and escalated customer support cases, collaborating with Product, Engineering, and Customer Success teams, and identifying process improvements to enhance overall performance.The ideal candidate...

  • Customer Experience Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000

    Job Title:Customer Service SpecialistAbout the Role:We are seeking a highly skilled customer service professional to join our team as a specialist. In this role, you will be responsible for delivering exceptional customer experiences and providing tailored solutions that meet individual customer needs.This is an exciting opportunity to develop your business...

  • Customer Experience Expert

    1 week ago

    Sydney, New South Wales, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?****Have a bubbly and outgoing personality?****Then this is the position for you**Our Customer Service Team is the first point of contact to our AutoGlass customers.Our brand new Artarmon Branch are looking for an experience Customer Experience Expert to start ASAP and be able to hit the...

  • Customer Experience Expert

    5 days ago

    Sydney, New South Wales, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?****Have a bubbly and outgoing personality?****Then this is the position for you**Our Customer Service Team is the first point of contact to our AutoGlass customers.Our brand new Artarmon Branch are looking for an experience Customer Experience Expert to start ASAP and be able to hit the...

  • Radiographer

    2 weeks ago

    Sydney, New South Wales, Australia Specialist Radiology Kingswood Full time $80,000 - $120,000 per year

    Specialist Radiology Kingswood provides a complete network of imaging services and specialist care. Specialist Radiology Kingswood is run by medical imaging experts and is ideally positioned to provide specialist services and outstanding care to the local community.An exciting opportunity for a General radiographer to join our friendly and professional team...

  • Expert Transformation Specialist

    1 week ago

    Sydney, New South Wales, Australia Bebeedigital Full time

    Expert Transformation SpecialistThe role of the Expert Transformation Specialist is to drive digital transformation initiatives for clients across various industries. As a key member of our team, you will be responsible for configuring, designing, and developing solutions that meet our clients' specific needs.We are seeking a highly skilled and experienced...

  • Expert Coffee Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $48,000 - $72,000

    Expert Coffee Specialist Wanted">We are seeking a skilled coffee expert to join our team.This role requires someone with exceptional worth ethic and a positive attitude who can work efficiently under pressure during peak hours.Key Responsibilities:Crafting specialty coffee drinks to meet customer standardsOperating the coffee machine effectively during rush...

  • Expert Coffee Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCaffeinologist Full time $40,684 - $54,968

    Job Title: Expert Coffee SpecialistWe are seeking a highly skilled and experienced coffee specialist to lead our team. The ideal candidate will have a strong passion for delivering exceptional customer experiences, be able to work effectively in a fast-paced environment, and possess excellent communication and interpersonal skills.

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $55,000 - $95,000

    Job Role SummaryWe are seeking a customer-focused professional to join our team as a relationship builder and product specialist. This role involves engaging with customers to understand their financial needs, providing expert knowledge on our digital banking offerings, and referring them to specialist teams for tailored solutions.The ideal candidate will...