Product Development Leader for Customer Engagement Solutions
4 weeks ago
A Product Manager is needed to drive the development and execution of customer engagement solutions for issuing and acquiring clients. This role will focus on creating best-in-class products that cater to client needs, utilizing research, customer feedback, and industry trends.
About the Job
We are seeking a highly skilled product manager to join our acceptance team in Australia. As a Product Manager, you will be responsible for developing and executing product roadmaps that meet client needs, driving business growth, and improving customer satisfaction. Your primary goal will be to create innovative solutions that engage customers through various digital channels.
Responsibilities
- You will lead cross-functional teams to define product requirements, develop product roadmaps, and prioritize features.
- You will work closely with stakeholders to understand customer needs and preferences.
- You will analyze market trends and competitor offerings to identify opportunities for differentiation.
- You will collaborate with sales and presales teams to ensure alignment between product strategy and sales efforts.
- You will communicate product strategies and progress to senior leadership and key stakeholders.
Requirements
- Bachelor's degree in business management or equivalent field.
- At least 5 years of experience in product management, preferably in the fintech industry.
- Strong analytical and problem-solving skills, with ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with ability to collaborate with cross-functional teams.
- Fluent in spoken and written English.
Benefits
We offer a competitive salary of AU$120,000 - AU$180,000 per year, depending on experience, plus additional benefits including health insurance, retirement plan, and paid time off. We also provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.
About Worldline
Worldline is a leading provider of payment and transactional services, operating in over 30 countries worldwide. Our mission is to empower businesses to succeed in a rapidly changing payments landscape by providing innovative solutions that meet evolving customer needs.
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