Product Designer

1 month ago

Melbourne, Victoria, Australia Descartes Systems Group Full time

Descartes Systems Group - A Leader in Logistics Technology

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they're needed, when they're needed.

We're one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions.

As a Product Designer with a proven track record working with digital SaaS products, you will occupy a critical role in the product development lifecycle of the Descartes Customer Engagement Platform, an advanced automated notification and engagement platform that connects businesses with their customers to inform and empower them with information and features to make the 'last mile' of logistics a seamless success.

Key Responsibilities:

  • Conduct research and document user needs, behaviors, and pain points
  • Develop rich personas that guide design and product discovery efforts
  • Advocate for design thinking and user-centric approaches that are driven by real user research and insights, and incorporate them into the product development process
  • Work closely with product managers, engineers, and other stakeholders to ensure design decisions align with business goals and user needs
  • Create interactive prototypes to validate design concepts and conduct user research, usability testing, and A/B experiments

Requirements:

  • Tertiary qualification in digital design, multimedia or similar
  • Proven experience as a product designer, preferably in SaaS or digital products
  • Proficiency with design tools (e.g., Sketch, Figma, Adobe XD)
  • Strong portfolio showcasing user-centered design work
  • Excellent communication skills and ability to articulate design decisions, with the ability to work effectively with diverse teams across different time zones

About Descartes Systems Group

Descartes Systems Group is a publicly traded company (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. We have a strong track record of innovation and investment, with record financial performance for more than 16 years.

Work Arrangements

Our Melbourne, Australia office offers a hybrid work arrangement, allowing you to work from home and from our centrally located working space in the heart of the Melbourne CBD. While there may be some in-person meetings and events, most of your work can be done remotely, giving you the best of both worlds.

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