Digital Solutions Expert

19 hours ago

Melbourne, Victoria, Australia beBeeDigital Full time $90,000 - $100,000
Job Title: Digital Solutions Expert

We are seeking an experienced and innovative individual to fill a key role in our organization.

  • The successful candidate will be responsible for managing information systems and websites, ensuring seamless user experiences and optimal performance.
About the Role:

This is an exciting opportunity for a talented problem solver who can adapt quickly to new challenges. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment.

  • Key responsibilities include:
  • Managing support tickets with technology partners to resolve issues and implement new features/enhancements.
  • Sophisticated reporting to support business needs.
  • Collaborating with staff to bring feature requests to life.
  • Ensuring data integrity management.
  • Applying user experience principles to our website and user processes.
  • Supporting the team with training, troubleshooting, and system queries.
  • Reviewing and optimizing existing website structure and content.
Essential Skills:
  • Advanced interpersonal skills including collaboration and relationship management.
  • Ability to manage large databases on legacy software.
  • Highly skilled in troubleshooting and problem-solving.
  • Excellent eye for detail, adaptability, and persistence.
  • Advanced Microsoft Excel skills.
  • Process documentation experience.
  • Fluent in English.
  • Experience in website design and optimization.
  • User experience research and design skills.
Benefits:

We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact.

  • A full-time role with a hybrid schedule between our Melbourne CBD office and home.

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