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Technology Manager

3 weeks ago

Garden City, Victoria, Australia beBeeTechnologist Full time $160,000 - $190,000
Job Overview

We're seeking a results-driven IT leader to oversee our technology operations across Australia, New Zealand and Malaysia.

In this role, you'll be responsible for managing and enhancing our diverse technology ecosystem, spanning Okta, JamF, AWS infrastructure, physical networks, domain services, FreshDesk and custom-built technologies that support our client and agency creative and production operations.

You'll work closely with business and technology leadership to align IT services with agency goals, drive innovation and deliver measurable improvements to system performance and service delivery.

  • Lead a small, regional IT team across multiple locations.
  • Oversee and optimise core technology platforms, including Okta, JamF, AWS infrastructure, FreshDesk, and bespoke internal applications supporting creative and production workflows.
  • Manage and maintain physical network infrastructure across all offices, ensuring security, reliability, and scalability to meet business needs.
  • Administer domain services and DNS management, ensuring seamless integration, performance, and compliance with security standards.
  • Plan, prioritise and coordinate team activities to ensure the timely delivery and implementation of IT solutions.
  • Manage escalations and provide hands-on support across technology platforms as needed.
  • Implement and monitor performance measures for infrastructure, support services and key technology systems.
  • Ensure all systems are secure, compliant, and aligned with global IT standards and agency objectives.
  • Report regularly to the executive team on IT performance, project progress, risks and improvement opportunities.
Key Responsibilities:
  • 10+ years in IT leadership, with at least 3 years in a senior regional or multi-market role.
  • Proven experience overseeing IT operations across the APAC region.
  • Strong knowledge of IT infrastructure, cloud platforms, endpoint support, and cybersecurity.
  • Demonstrated success in managing technology teams focused on performance, user support, and innovation.
  • Experience in systems integration, enterprise architecture, or solution design.
  • Familiarity with service delivery and project methodologies (e.g., ITIL, Agile).
  • Ability to align technology strategy with business needs and deliver measurable outcomes.
  • Excellent leadership, stakeholder management, and communication skills.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant certifications (e.g. CompTIA, Cisco, Microsoft) preferred.
  • Knowledge of industry-standard tools and technologies.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.