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Business Development Associate
3 weeks ago
Our organisation is seeking a Business Development Partner to drive customer acquisition across its portfolios. This role promotes a positive customer experience and collaborates with our teams to implement sustainable supports that empower people with disabilities.
Key Responsibilities- Respond promptly to qualified customer enquiries and maintain accurate records.
- Build and manage a customer pipeline and contact database.
- Coordinate application and onboarding documentation for new customers.
- Collaborate with internal and external stakeholders to ensure best practice outcomes.
- Establish strong relationships with customers, families, carers, service providers, and community members.
- Promote services to attract new customers and track enquiry outcomes for reporting.
- Identify regional opportunities and communicate them through clear reporting.
- Tertiary qualification in Business Management or a related field.
- 3+ years' experience in business or customer service management.
- Proven background in customer-facing roles within values-driven organisations.
- Strong community engagement and relationship-building skills.
- Solid understanding of contemporary Disability Services and person-centred approaches.
- Excellent communication skills, adaptable to diverse audiences.
- Proactive, goal-oriented, and confident in decision-making.
- Skilled in managing multiple tasks, meeting deadlines, and working independently.
- High computer literacy and comfort with technology.
- Empathetic, customer-focused, and business-savvy.
We offer an opportunity to be part of a leading Australian organisation supporting over 5,000 individuals and employing more than 5,000 staff.
About UsOur organisation operates across Eastern Australia, undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support.
