Hotel Operations Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $110,000

At our premier accommodation, luxurious touches await.

Located in Western Sydney, minutes from the M7 Motorway and 45 minutes from Sydney's CBD, our hotel is an ideal base for business and leisure travelers.

About the Role

The Assistant Manager reports directly to the Front Office Manager and is responsible for day-to-day operations across all departments, liaising closely with other department heads within the Hotel as needed.

Key Responsibilities:

  • Ensure high levels of customer service, safety, and security for guests and staff at all times.
  • Liaise with department heads to ensure smooth hotel operations.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Assist with training and development of staff members.

Requirements:

  • Previous experience in a leadership role in the hotel industry.
  • Strong understanding of hotel operations, including PMS systems (e.g., Opera or Fidelio).
  • Excellent communication and interpersonal skills.
  • Intermediate computer and Microsoft suite experience.
  • Availability to work days, nights, and weekends (flexible rosters).
  • Responsible Service of Alcohol competency card (or willingness to obtain).
  • Australian work rights.

By joining our team, you will have the opportunity to develop your skills and advance your career in a dynamic and fast-paced environment. Our hotel offers a range of benefits, including competitive pay, comprehensive training, and opportunities for professional growth and development.

Our hotel prides itself on providing exceptional service to our guests, and we are committed to ensuring that our staff receive the training and support they need to excel in their roles.

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