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Medical Imaging Coordinator
2 months ago
Jones Radiology is a doctor-owned and operated practice that prioritizes patient-focused care. We invest in up-to-date equipment and technology to deliver exceptional diagnostic and interventional radiology services throughout South Australia and Alice Springs.
About the RoleWe are seeking a people-focused and customer-centric individual to join our dynamic team in Alice Springs. This role is fundamental in upholding our brand promise of delivering an outstanding patient and referrer experience.
Your Key Responsibilities- Welcome patients with warmth and professionalism, ensuring a positive first impression.
- Assist with patient billing and other in-clinic duties, maintaining accuracy and efficiency.
- Schedule medical imaging appointments with care and attention to detail.
- Provide exceptional customer service, minimizing patient effort and exceeding expectations.
- Cultivate strong relationships with patients, referrers, and colleagues, fostering a collaborative environment.
- Strong customer service skills and a passion for helping others.
- Previous experience in customer service is preferred but not essential.
- Proficiency in computer systems and multitasking, with a willingness to learn and adapt.
- Initiative, excellent communication skills, and a positive attitude towards challenges.
- Ability to work both independently and collaboratively, with a focus on teamwork and patient-centered care.
- A competitive remuneration package with flexible work options.
- Generous parental leave provisions and phased return-to-work options.
- Opportunities for career advancement and ongoing professional development.
- Access to wellness programs, fitness facilities, and confidential counseling services.
- Vibrant work environments with individualized team cultures and social events.
If you are seeking a challenging and rewarding role in a patient-focused environment, we encourage you to apply to Jones Radiology today.", "lang_code": "en-US"}