
Premium Customer Service Associate
8 hours ago
We are seeking a customer-centric professional to join our team as a Membership Services Representative.
This role requires someone who is able to provide high-end premium service at all times. The successful candidate will have:
- Demonstrated experience and success in a fast-paced premium customer service role
- Interest and passion for health and fitness
- Intermediate computer skills
- Excellent oral and written communication and presentation skills
- Ability to perform in an autonomous environment
- Availability to work Saturdays and some weekdays
The ideal candidate will drive an exceptional member experience and build key stakeholder relationships with members. Key responsibilities include:
- Driving member growth and sales, care and retention
- Providing high-end premium service at all times
- Performing various customer service and administrative duties as required
In return, you can expect:
- Hourly rate plus commission
- A fun working environment
- Free gym membership
- Additional benefits including anniversary leave days and an extra free gym membership for friends and family
- Access to career opportunities
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