Customer Service Associate

3 days ago

Perth, Western Australia beBeeCustomerService Full time $70,000 - $85,000
Customer Service Associate Role

We are seeking an experienced Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries.

The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and a passion for providing outstanding customer service.

About the Role:

  • Manage customer orders and enquiries end-to-end with precision and professionalism.
  • Provide tailored product and service support using industry knowledge.
  • Accurately maintain customer records and interactions in CRM.
  • Share customer insights to support service improvements and team innovation.
  • Deliver a consistently high standard of service in every customer interaction.
  • Support the team with admin tasks and contribute to wider business initiatives.

Requirements:

  • Proven experience in customer service or client support, in a fast-paced environment.
  • Strong communication skills with the ability to adapt to a range of customer needs.
  • Highly organised and proactive, with the ability to manage multiple tasks effectively.
  • Detail-oriented and solutions-focused, with a commitment to delivering great service.

About Our Team:

We are a collaborative and dynamic team that values exceptional customer service. We are committed to providing a supportive and inclusive work environment that encourages growth and development.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].

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