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Senior Business Intelligence Analyst
2 months ago
Talent Web is seeking a highly skilled Senior Data Insight Analyst to join our team. As a key member of our analytics team, you will be responsible for delivering high-quality analyses to support management decisions across the organization.
Key Responsibilities- Business Intelligence: Design and maintain dashboards, reports, and analytical models to provide clear visibility into customer insights and operational performance.
- Data Analysis: Cleanse, transform, and interpret data to generate actionable insights and highlight opportunities for enhancing customer experience.
- Stakeholder Management: Work with stakeholders to understand their reporting and analytical needs, translating these into actionable dashboards and insights.
- Process Optimization: Optimize reporting and analytics processes to enhance efficiency and minimize manual tasks.
- Team Collaboration: Mentor junior analysts and collaborate with management to identify and capitalize on opportunities for accelerated insights.
- Education: Bachelor's degree in Data Engineering, Statistics, Econometrics, Computer Science, or a related field.
- Technical Skills: Intermediate to advanced proficiency in SQL, advanced skills in Power BI, strong visualization abilities in Power BI, and competence in Python for data cleansing and transformation.
- Experience: Experience with digital analytics (web and mobile), including digital journey-mapping and deep dives into customer interaction points.
- Soft Skills: Exceptional stakeholder management skills, ability to manage multiple analytical requests efficiently, and adherence to data governance practices.
- Certification: Certification in the Qualtrics Customer XM platform.
- Industry Knowledge: Familiarity with Adobe Analytics, Google Analytics, or Dynatrace.
