Strategic Communications Leader

1 week ago

Melbourne, Victoria, Australia beBeeCommunications Full time $120,000 - $150,000

At the forefront of customer engagement, we are shaping the future of mobile communication. Our global presence spans over 60 countries, with a strong focus on innovation and customer satisfaction.

We have become a household name, with over 147 billion conversations taking place every year. Our core values drive our company culture and inspire our employees across 55 different countries.

A strategic and dynamic Communications Manager is needed to lead and execute corporate communications efforts across the Asia-Pacific region. This role will shape and amplify brand reputation, drive thought leadership, and ensure consistent messaging across media, PR, internal communications, and digital channels.

Key Responsibilities:
  • Develop and execute a regional communications strategy aligned with business objectives in APAC.
  • Lead media relations efforts to secure coverage in top-tier tech, business, and telecom publications.
  • Craft compelling narratives tailored for diverse APAC audiences through collaboration with PR agencies and internal teams.
  • Monitor industry trends and competitor activities to refine PR strategies.
  • Act as a spokesperson when required and provide media training for executives.
Executive Communications
  • Build executive visibility by developing external communications strategies for APAC leadership, including media engagement, speaker opportunities, and social amplification.
  • Partner with senior leaders to develop compelling narratives that align with regional strategy and growth ambitions.
  • Create high-impact executive materials, such as speaking points, op-eds, keynote decks, and briefing documents for media interviews, industry forums, and customer events.
  • Manage executive social media presence and content, ensuring consistent, timely, and authentic engagement.
Internal Communications
  • Design and implement internal communication programs to inform, align, and connect employees in APAC with strategic goals.
  • Partner with HR and leadership to disseminate company announcements, foster a strong company culture, and manage change communications.
  • Support employer branding, employee engagement initiatives, and change communications across multiple internal channels.
Content & Thought Leadership
  • Collaborate with content marketing, global product marketing, and regional content creators or agency partners to support compelling content development for APAC markets.
  • Work with internal subject matter experts and spokespeople to shape regional thought leadership narratives that position the company as a leader in CPaaS and customer communications.
  • Oversee corporate and local social media channels across APAC, ensuring content is brand-aligned and market-relevant.
  • Support executive thought leadership programs across social and owned channels, ensuring high-quality, consistent messaging.
Crisis & Reputation Management
  • Develop proactive and reactive communications strategies to manage reputational risk and support business continuity.
  • Collaborate with stakeholders to respond to issues swiftly and consistently, ensuring clear alignment across channels and teams.
  • Monitor media, industry, and regulatory landscapes to anticipate and prepare for potential reputational challenges.
Stakeholder Engagement
  • Work closely with regional leadership, marketing, sales, and product teams to ensure a consistent communications strategy.
  • Engage with industry bodies, regulatory stakeholders, and key partners to reinforce positioning in the APAC market.

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