
Transport Software Implementation Consultant Variation
1 week ago
Job Title:
Transport Software Expert
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Overview
We are seeking a skilled Transport Software Expert to provide expert support and consulting in transport software for our rail customers.
Key Responsibilities
- Work alongside customers to map their operational data into our software framework
- Build and optimise transport models (e.g., crew rostering, shift planning)
- Own the customer onboarding process: data ingestion, training, user support
- Troubleshoot issues — especially in optimisation modelling workflows
- Provide ongoing user support to ensure customer success
- Contribute to continuous improvement of optimisation tools and documentation
- Travel domestically every 1–2 months for site visits; international travel opportunities exist as we expand
- Assist with business development and account management activities
- Provide input into the software development process
About You
- You'll thrive in this role if you:
- Hold a Bachelor's degree in Science, Engineering, Computer Science, Mathematics, Finance, Commerce, or similar
- Have experience in a customer-facing role—preferably within rail, transport modelling, logistics, or shift-planning
- Are comfortable interpreting data and delivering analytic insights with tools like SQL, Power BI, or Tableau
- Enjoy problem-solving, modelling, and collaborating directly with users
- Are based in Brisbane, with willingness to travel Australia-wide (and occasionally abroad)
- An aptitude for clear, personable communication (verbal and written)
- The ability to influence and manage customer relationships
- A passion for innovation and a desire to grow and learn
- Delivers what they promise to a high standard
About Our Team
We are a global team of experienced mining and transport professionals, software engineers and mathematicians working together to provide industry leading technology for our customers.
We have over 470 employees in 17 offices across 12 countries.
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