
Transport Software Expert
4 days ago
We are seeking an expert in transport software to join our team and deliver high-quality support and consulting services to our rail customers.
About the Role:- This role involves working closely with customers to map their operational data into our software framework.
- You will be responsible for building and optimising transport models, including crew rostering and shift planning.
- The ideal candidate will own the customer onboarding process, including data ingestion, training, and user support.
- You will troubleshoot issues, especially in optimisation modelling workflows, and provide ongoing user support to ensure customer success.
- Contributing to continuous improvement of optimisation tools and documentation is also a key responsibility.
- This role requires frequent domestic travel (every 1–2 months) for site visits, with international travel opportunities existing as we expand.
- A Bachelor's degree in Science, Engineering, Computer Science, Mathematics, Finance, Commerce, or similar.
- Experience in a customer-facing role—preferably within rail, transport modelling, logistics, or shift-planning—is preferred.
- You should be comfortable interpreting data and delivering analytic insights using tools like SQL, Power BI, or Tableau.
- Problem-solving, modelling, and collaboration skills directly with users are essential.
- Brisbane-based candidates with willingness to travel Australia-wide (and occasionally abroad) are ideal.
- Clear, personable communication (verbal and written) skills and the ability to influence and manage customer relationships are crucial.
- A passion for innovation and a desire to grow and learn are necessary.
- You must deliver what you promise to a high standard.
- Exposure to AWS/Azure or working in a SaaS/software consulting environment.
We are a global team of experienced professionals providing industry-leading technology solutions for our customers.
We have employees worldwide and offer exciting career opportunities.
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