Leader of Guest Experience

3 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $55,000 - $65,000
Lead the Way as a Shift Leader

We are seeking a highly motivated and experienced individual to fill the pivotal role of Shift Leader in our team. As a key member, you will play a vital part in shaping unforgettable dining experiences for our guests.

Key Responsibilities:

  • Take charge and motivate the team to deliver exceptional guest experiences while maintaining high standards of food safety and quality.
  • Provide coaching and mentoring to team members to ensure operational excellence and foster a positive work environment.
  • Ensure every guest receives outstanding service and has an exceptional dining experience.

What We Offer:

  • A competitive remuneration package that reflects your value to the team.
  • Flexible rosters and employment stability to support your work-life balance.
  • Free and comfortable uniforms and exclusive merchandise to enhance your professionalism.
  • Heavily discounted meals to enjoy with your colleagues.
  • Comprehensive training and support to equip you for success.
  • Opportunities for advancing your leadership abilities – career pathways into senior management roles.
  • An uncapped referral program to reward your referrals.
  • Team-building activities and regular crew competitions to foster camaraderie.
  • Cultural celebrations to promote diversity and inclusion.
  • Access to a comprehensive employee assistance program to support you and your family.
  • The chance to join our dynamic team or pursue opportunities in franchise ownership.

Qualifications:

  • Leadership or supervisory experience in a fast-paced environment.
  • A track record of providing outstanding customer service.
  • Completion of a Food Safety Supervisor certificate.
  • Completion of a Responsible Service of Alcohol course.

About Us:

We are a leading quick-service restaurant chain committed to delivering authentic flavors and exceptional customer satisfaction. We offer opportunities for professional growth and development in a dynamic and supportive work environment.

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