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Support Professional

2 months ago


Wollongong, New South Wales, Australia Northcott Full time
About the Role

We are seeking a dedicated and compassionate Support Worker to join our team in the Illawarra region. As a Support Worker, you will play a vital role in supporting customers with opportunities to reach their individual goals through meaningful activities in our In Home & Community (IHC) services.

Key Responsibilities:

  • Develop and maintain positive relationships with customers and support their individual care plans.
  • Provide support to customers with psychosocial disability, dementia, intellectual disability, acquired brain injuries, epilepsy, and behaviours of concern.
  • Work collaboratively with the Coordinator to ensure the delivery of high-quality services.
  • Communicate effectively with customers, families, and carers to ensure their needs are met.
  • Work across morning, afternoon, and evening shifts, including weekends and public holidays.

Why Work for Northcott?

  • We are a leading disability services provider in NSW, ACT, and QLD, offering a range of services and support for people with disability and their families and carers.
  • Our team values and supports the growth and development of our employees.
  • We offer a family-friendly workplace and support staff to manage their work and home lives effectively.
  • We have a new recognition and rewards program, offering discounts at various retail and entertainment outlets.
  • Salary packaging and KM reimbursements are also available.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A supportive and inclusive work environment.
  • The opportunity to make a real difference in the lives of our customers.

How to Apply:

Please submit an up-to-date resume and cover letter outlining your relevant skills and experience. We do not accept unsolicited agency resumes or applications. Northcott is an EEO employer and welcomes applications from people of all backgrounds and abilities. Essential pre-employment checks will be conducted.