
Customer Retention Specialist
21 hours ago
At the core of our platform, we empower entrepreneurs to create exceptional experiences.
Key Responsibilities- Directly engage with at-risk clients to understand challenges and prevent cancellations.
- Collaborate across teams to align on retention strategy.
- Drive retention outcomes using data insights and strong project management.
Essential Qualifications
- A proven track record in sales, upgrade, or retention roles.
- Strong technical fluency in APIs, SaaS platforms, and cloud-based solutions.
- A data-driven mindset with forecasting experience.
Why Choose Us?
We value diversity and encourage people of all backgrounds to apply.
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