Sales Operations Analyst

3 days ago


Brisbane, Queensland, Australia Johnson Controls Full time

About Johnson Controls:

Johnson Controls is a global leader in the technology and multi-industrial sectors, serving customers in over 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, and next-generation transportation systems that work together to deliver on the promise of smart cities and communities.

This Role:

  • Assist with data quality review and cleansing motions
  • Support sales reporting and analysis using Salesforce data normalization
  • Provide recommendations for process improvements to sales operations managers/leaders
  • Develop analysis, reports, and dashboards using PowerBI
  • Document sales processes and tool policies to standardize practices
  • Collaborate with cross-functional teams to ensure adherence to processes
  • Support sales leaders and field sales with cadences and reporting
  • Assist with access requests for onboarding/offboarding team members
  • Resolve field sales support inquiries promptly
  • Monitor system adoption and data compliance with governance policies
  • Ensure compliance with the Johnson Controls Ethics Policy and Safety Policy

About You:

  • 2-3 years of sales operations or sales analyst experience
  • Proven track record of promoting and utilizing CRM platforms (preferably Salesforce.Com)
  • Proficient with Microsoft Suite of tools such as Excel, PowerPoint, and PowerBI
  • Qualified Salesforce.Com applicant (preferable)
  • Strong tactical experience and attention to detail
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills


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