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Sales Operations Specialist
2 months ago
About Johnson Controls:
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.
Our Commitment to Sustainability:
Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
About the Role:
- Assist with reporting to analyze data quality review in data cleanse motions
- Assist with Sales Reporting and Analysis as they pertain to Salesforce data normalization
- Provide recommendations for process improvements to sales operations managers/leaders
- Develop analysis, reports, dashboards and PowerBI reporting as needed
- Document sales processes and tool policies to standardize practices
- Collaborate with cross-functional teams to ensure adherence to processes
- Assist Sales Leaders and Field Sales with Cadences and Reporting
- Assist with access requests to support onboarding/offboarding team members
- Resolve field Sales Support inquiries promptly
- Monitor system adoption and data compliance with governance policies
- Ensure compliance with the Johnson Controls Ethics Policy and Safety Policy
About You:
- 2-3 years of sales operations or sales analyst experience
- Proven track record of promoting and utilizing CRM platforms (preferably Salesforce.Com)
- Proficient with Microsoft Suite of tools such as Excel, PowerPoint and PowerBI
- Qualified Salesforce.Com applicant (preferable)
- Strong tactical experience and attention to detail
- Strong analytical and problem solving skills
- Excellent communication and interpersonal skills
