Customer Service Representative

6 days ago


Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time
About the Position

The Customer Experience Officer role is responsible for delivering exceptional frontline customer service to our community and performing administrative tasks to ensure effective business processes.

Key Responsibilities:

  • Provide high-level customer service to the community through various channels.
  • Perform administrative tasks to support business operations.
  • Represent Council's brand positively and enhance relationships with the community.

About Muswellbrook Shire Council

Muswellbrook Shire Council is a dynamic local government area with a strong focus on excellence and employee welfare. We are committed to delivering high-quality services to our community and fostering a positive work environment.

Our Values:

  • Excellence in all aspects of our operations.
  • Employee welfare and development.

About You

To be successful in this role, you will require:

  • Certificate III Business Administration or equivalent qualifications/experience.
  • Advanced Microsoft Office skills.
  • Class C Driver's License.
  • Experience delivering key accountabilities and fundamental level key capabilities.

What We Offer

We are committed to providing a supportive and rewarding work environment. As a Customer Experience Officer, you can expect:

  • Casual employment with a competitive hourly rate.
  • Access to employee benefits and programs.
  • Opportunities for professional growth and development.

For more information and to apply, please refer to the attached Position Description or visit our website.



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