Customer Service Representative
6 days ago
The Customer Experience Officer role is responsible for delivering exceptional frontline customer service to our community and performing administrative tasks to ensure effective business processes.
Key Responsibilities:
- Provide high-level customer service to the community through various channels.
- Perform administrative tasks to support business operations.
- Represent Council's brand positively and enhance relationships with the community.
About Muswellbrook Shire Council
Muswellbrook Shire Council is a dynamic local government area with a strong focus on excellence and employee welfare. We are committed to delivering high-quality services to our community and fostering a positive work environment.
Our Values:
- Excellence in all aspects of our operations.
- Employee welfare and development.
About You
To be successful in this role, you will require:
- Certificate III Business Administration or equivalent qualifications/experience.
- Advanced Microsoft Office skills.
- Class C Driver's License.
- Experience delivering key accountabilities and fundamental level key capabilities.
What We Offer
We are committed to providing a supportive and rewarding work environment. As a Customer Experience Officer, you can expect:
- Casual employment with a competitive hourly rate.
- Access to employee benefits and programs.
- Opportunities for professional growth and development.
For more information and to apply, please refer to the attached Position Description or visit our website.
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