Customer Experience Officer
2 days ago
The Customer Experience Officer plays a pivotal role in delivering exceptional frontline customer service to the community, while also performing administrative tasks to ensure seamless business processes.
This position is responsible for positively representing Council's brand and fostering strong relationships with the community through various face-to-face and online channels.
Key Responsibilities:
- Provide high-level customer service to the community
- Perform administrative tasks to support business processes
- Represent Council's brand and build relationships with the community
About Muswellbrook Shire Council
Muswellbrook Shire Council is a dynamic local government area located in NSW, with a strong focus on renewable energy, agriculture, and community development.
The Council is committed to excellence in all aspects of its operations and prioritizes employee welfare and development.
What We Offer:
- Casual employment with competitive hourly rates
- Opportunities for professional growth and development
- A supportive and inclusive work environment
About You
To be successful in this role, you will require:
- Certificate III Business Administration or equivalent qualifications/experience
- Advanced Microsoft Office skills
- Class C Driver's License
- Demonstrated experience in delivering key accountabilities and fundamental level key capabilities
How to Apply
To apply for this position, please submit your application form, covering letter, and resume. Applications will be reviewed and shortlisted candidates will be contacted for further assessment.
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