Field Service Operations Manager

5 days ago

Muswellbrook, New South Wales, Australia Epiroc Australia Pty Ltd Full time

Epiroc Australia is a global company with operations in 150 countries, employing over 13,000 people worldwide. As a Field Service Operations Manager, you will be part of a high-performance team responsible for delivering exceptional customer service to the mining and construction industries.


This role will involve managing the day-to-day operations and activities of all Epiroc resources in Muswellbrook, NSW, and Gympie, QLD region. Key responsibilities include managing service operations, field service, workshop planning, and execution, as well as customer service management and operational reporting.


To be successful in this position, you will need to have relevant experience in the mining maintenance industry, effective people management and professional customer service skills, proficient oral and written communication skills, high-level computer literacy, and be self-motivated.


Epiroc Australia is committed to equal employment opportunities for all employees and providing a safe work environment. We celebrate and embrace diversity in all its forms and encourage applications from women, Aboriginal and Torres Strait Islanders.


As a Field Service Operations Manager, you will be rewarded with a competitive remuneration package, including a company-supplied vehicle, salary continuance insurance, novated leasing, paid parental leave, employee assistance program, education assistance, and the opportunity to be part of a values-driven company committed to your professional development.


About Epiroc Australia


We operate in 150 countries, marketing and servicing well-known equipment such as SmartROC, Simba, Boomer, Diamec, Pit Viper, MT65 trucks, and ST18 underground loaders, as well as an extensive range of consumables and other mining and construction-related equipment.


Our motto is United in performance. Inspired by innovation.


Epiroc Australia is part of a large global company committed to innovation, diversity, and collaboration, combined with a caring atmosphere. We encourage our employees to take ownership of their own development and careers with the support from their leaders.


Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com

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