Corporate Experience Manager

5 days ago

Sydney, New South Wales, Australia beBeeEngagement Full time $95,000 - $110,000
Workplace Engagement Professional

The Workplace Engagement / Community Coordinator is a critical role in creating and delivering exceptional workplace experiences for clients. This position requires an experienced customer service professional skilled at customer and/or employee engagement who is ready to transition into the corporate sector.

  1. Manage online Workplace Community programs to provide a first-class connection for all of the clients' wider workforce
  2. Ensure all relevant documentation (links, budget, registrations) is completed in a timely and accurate fashion to support the Community and programs
  3. Manage planning, setup and delivery of the elements of the Community engagement plan to ensure client requirements are exceeded
  4. Provide a premium experience for all hosts, facilitators, VIPs and guests to the Community, registration procedures followed, and facilitators are provided with required support
  5. Provide Tier 1 tech support to all online Community events in advance of and throughout the duration of all events
  6. Strategize integration of the online Community with on-site events/pop-ups/activations nationally and execute implementation
  7. Collaborate with National Community Manager to ensure communication and signage is executed within the required timeline to promote and share all Community programs
Requirements
  • Excellent written and verbal communication skills
  • Able to work unsupervised and as well as being an effective team member
  • Ability to manage multiple concurrent tasks whilst meeting deadlines
  • Ability to take direction and follow instructions accurately
  • Attention to detail
  • Good time management skills
  • Customer Service, Concierge, Events or Catering experience
  • Intermediate systems and technology skills including Microsoft Suite
  • Experience working in a similar role is desirable
Benefits

This role offers a competitive above award salary, inclusive and diverse team environment, access to training and development that will take your career to the next level, and work-life balance with a Monday to Friday roster.

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