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Program Director

2 months ago


Sydney, New South Wales, Australia Westpac Group Full time
About the Role

We are seeking an experienced Program Director to join our Customer Engagement Technology team within Consumer Technology at Westpac Group. As a Program Director, you will play a key role in delivering the UNITE program initiatives within the Customer Engagement domain.

Key Responsibilities
  • Lead the definition, mobilization, and delivery of complex programs of work that impact multiple business areas.
  • Develop and execute project plans, ensuring robust, executable, and deliverable outcomes.
  • Lead a team of direct and indirect staff to execute projects, delivering high-quality results within agreed cost and timeframes.
  • Engage, inform, influence, and negotiate with stakeholders to ensure their commitment throughout the project lifecycle.
  • Comply with Westpac governance processes, ensuring stakeholders understand their roles and decision-making processes.
  • Direct the identification, resolution, mitigation, monitoring, reporting, and escalation of risks and issues.
Requirements
  • Extensive experience in program management, with a proven track record of delivering complex projects.
  • Leadership experience of leading a direct team of 15-20 project professionals and a virtual team of 40-50 people.
  • Experience engaging with and managing senior stakeholders.
  • Strong verbal and written communication skills.
  • Strong strategic thinking capabilities to align programs with Westpac's broader goals.
  • Tertiary qualifications.
What We Offer

As a Program Director at Westpac Group, you will have the opportunity to work with a diverse range of business and stakeholders, driving business outcomes and delivering high-quality results. You will be part of a supportive team that values diversity, flexibility, and inclusivity.