Service Representative

3 weeks ago


Macquarie Park, Australia Schneider Electric Full time
About the Role

We are seeking a highly skilled and experienced Service Representative to join our team at Schneider Electric. As a Service Representative, you will play a critical role in providing exceptional service to our customers, ensuring their electrical systems are running smoothly and efficiently.

Key Responsibilities
  • Perform a variety of field service tasks, including installations, preventative maintenance, repairs, and upgrades of electrical systems.
  • Collaborate with other technical team members to coordinate and execute complex service tasks.
  • Commission, site test, and upgrade electrical systems, as well as troubleshoot and resolve technical issues.
  • Provide technical support and specialist advice to customers, ensuring their electrical systems meet their needs.
  • Act as a role model in relation to relevant health, safety, and environmental (HSE) requirements and adhere to internal processes.
  • Document service activities, maintenance reports, repair logs, and inventory management.
  • Identify new opportunities to expand service offerings that focus on customer requirements.
Requirements
  • A Grade (Unrestricted) Electrical License or Refrigeration Qualifications.
  • Current Drivers License (we supply a Tool of Trade Vehicle).
  • Previous experience in a similar Field Service or Maintenance position.
  • Proven ability to collaborate with various teams and work autonomously when required.
  • A technical aptitude and a digital mindset that is engaged in new technologies.
  • Well-developed interpersonal skills and a natural problem-solver/trouble-shooter.
  • Demonstrated commitment to all things HSE and confident in identifying risks.
About Schneider Electric

Schneider Electric is a global leader in the energy management and automation industry. We are committed to creating a more sustainable and efficient world by empowering our customers to make the most of their energy and resources. Our purpose is to create impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional service to our customers and making a positive impact on the world.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work on global projects and collaborate with a diverse team of professionals.
  • A commitment to diversity, equity, and inclusion, and a culture that values and respects all employees.


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