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Digital Experience Strategist

1 month ago

Melbourne, Victoria, Australia AIA Full time

AIA is seeking a highly experienced Digital Experience Strategist to lead and implement customer-centric design across the enterprise.

As a key member of our team, you will be responsible for leading, influencing, and implementing design strategy to deliver distinctive, personalised, and meaningful digital experiences for our customers.

The ideal candidate will have a proven track record of managing UX/UI capability across a broad range of projects and channels, driving connected scalable user-led outcomes.

We are looking for someone with expertise in core digital channels and capabilities, omni-channel intersections, and Agile techniques. Financial services and insurance experience is highly desirable.

This role offers a unique opportunity to make a difference in people's lives by helping them live healthier, longer, better lives.

The salary for this position is approximately $150,000 - $180,000 per year, depending on location and experience.

About AIA:

AIA is a leading life insurance company that has been recognised as Life Insurance Company of the Year in the 2023 ANZIIF awards. We pride ourselves on making a difference in people's lives and are committed to helping guide, support, and protect the wellbeing of over 3.5 million Australians.

Key Responsibilities:

  • Lead and manage UX/UI capability across a broad range of projects and channels
  • Develop and implement design strategy to deliver distinctive, personalised, and meaningful digital experiences
  • Collaborate with cross-functional teams to drive connected scalable user-led outcomes
  • Stay up-to-date with industry trends and best practices in digital experience design
  • Provide expert advice and guidance on digital experience design principles and methodologies

What You'll Get:

  • A competitive salary package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A comprehensive benefits package