Customer Experience Manager

2 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $60,000 - $80,000
Job Summary

Customer Service Excellence Awaits

A customer-focused opportunity awaits an experienced Call Centre Representative to deliver exceptional outcomes for clients. Effective communication and interpersonal skills are essential for success in this role.

Key Responsibilities
  • Answer customer queries via phone and email, prioritizing their needs and ensuring a positive experience.
  • Ensure efficient actioning of customer requests and resolve issues in a timely manner.
  • Perform administration and data entry tasks with accuracy and attention to detail.
Requirements
  • Proven customer service experience in any industry.
  • Natural ability to help others and build trusting relationships based on mutual respect.
  • Strong written and verbal communication skills with the ability to articulate complex information simply.
  • Ability to thrive in busy environments and adapt to changing priorities.
What We Offer
  • Close proximity to public transport and onsite parking options.
  • In-depth training with ongoing coaching and support to ensure career growth.
  • Vibrant and energetic work environment with opportunities for professional development.

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