Independent Retail Experience Consultant

1 week ago

Brisbane, Queensland, Australia beBeeReviewer Full time $45,000 - $75,000

Customer Service Reviewer Opportunity

We are seeking individuals with exceptional observation skills and great communication abilities to participate in a unique project. As a Customer Service Reviewer, you will be tasked with visiting retail outlets and gathering detailed information about store presentation, service, and overall customer experience.

This role involves posing as a customer and making thorough observations about your visit. You will then be required to complete an online survey detailing your experience. The ideal candidate should have a keen eye for detail, excellent memory, and strong communication skills. Additionally, reliable internet access is necessary for this position.

Our organization has been assisting leading retailers in Australia and New Zealand by providing valuable insights into their customer experience for over two decades. By participating in this project, you will play a crucial role in helping our clients understand their strengths and weaknesses.

  • Key Responsibilities:
  • Visit retail outlets and gather information about store presentation, service, and customer experience
  • Complete online surveys detailing your visits
  • Meet the requirements of the project as outlined by our team

Benefits:

This opportunity offers flexibility and the chance to work independently, completing tasks at your own pace. You will also be able to develop your observational and communication skills while contributing to the growth and success of our clients.

Requirements:

To be considered for this role, you must possess the following qualities:

  • Excellent Observation Skills: You should be able to gather detailed information about store presentation, service, and customer experience.
  • Great Communication Abilities: You will need to communicate effectively through online surveys.
  • Reliable Internet Access: A stable internet connection is essential for this role.

Additional Information:

The number of assignments available will depend on your availability, ability to complete tasks successfully, location, willingness to travel, flexibility, and reliability. Surveys may take anywhere from 10 minutes to 1 hour to complete.

Join Our Team:

We look forward to welcoming talented individuals like you to our project. If you have any questions or would like to learn more about this opportunity, please don't hesitate to reach out.

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