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Network Development Specialist

3 weeks ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000
Job Title: Network Officer

The role of a Network Officer is to provide exceptional customer service and assistance to passengers travelling on local services and the broader network.

Key responsibilities include educating customers about ticketing products, participating in community engagement programs, checking customers have paid for the service, issuing Penalty Infringement and Warning Notices, enhancing passenger and driver safety, and completing daily reports on activities and incidents.

Requirements
  • Candidates must be able to pass medical and psychological pre-employment testing and undergo a police background check.
Key Skills Required
  • Excellent customer service skills
  • Ability to work with diverse audiences
  • Quick thinking and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team