Boutique Manager: Drive Sales and Customer Experience

1 week ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $60,000 - $100,000

Job Title:

Boutique Manager: Drive Sales and Customer Experience

We are seeking an experienced Boutique Manager to lead our sales team in delivering exceptional customer experiences through personalized service and product knowledge.

The ideal candidate will have a proven track record of driving sales growth, leading by example in customer care, sales techniques, visual merchandising standards, and staff presentation standards.

The successful applicant will be responsible for achieving sales targets by converting customers, resolving complaints, and processing payments accurately.

Key responsibilities include operational management of the boutique, maintaining high standards in health and safety, facilities, policies, and procedures, as well as back-office operations.

Additionally, you will assist in nurturing relationships with VIP customers, staying aware of market trends, and understanding forthcoming customer initiatives.

As a key member of our team, you will develop and mentor boutique team members, ensuring adherence to company policies and standards.

Foster a feedback-rich culture by identifying opportunities for team members to improve their performance through positive and constructive feedback.

We offer a competitive salary packaging, employee discounts, staff wardrobes, career progression, training and development programs, Contra credit, and access to our comprehensive Employee Assistance Program designed to support your wellbeing.

At Aje Collective, we value diversity, equality, and inclusion, promoting diversity in all forms and creating a safe environment for all employees, applicants, and customers.

Our brand is inspired by multicultural Australia throughout all visual communications since inception.

About this Opportunity:

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