Senior Database Administrator and Systems Programmer

3 weeks ago

Melbourne, Victoria, Australia Civica Full time

About the Role

We're seeking a skilled Senior Database Administrator and Systems Programmer to join our Health Solutions Business Unit at Civica. As a key member of our team, you will be responsible for delivering essential database support for the design, development, and maintenance of key solutions using Informix and Microsoft SQL.

Key Responsibilities

  • Perform programming and application support relevant to database technologies and systems integration for supported environments.
  • Act as a technical escalation point and provide Level 2 customer support, bringing experience in troubleshooting and resolving database problems.
  • Oversee, respond to, and report on environmental metrics (both application and platform) in alignment with established customer Service Level Agreements (SLAs) pertaining to availability, performance, and capacity.
  • Join the on-call support team to address incidents that occur outside regular working hours and during public holidays.
  • Have a solid background in Database Administration, particularly with Informix Server or MS SQL Server.
  • Hands-on experience in maintaining Informix and 4GL solutions.
  • Be proficient in shell scripting languages (Perl, Python, PowerShell) along with application development, debugging, and troubleshooting expertise.
  • Have a strong understanding of indexes, index management, and statistics.
  • Familiarity with Linux Server environments (SuSE, RedHat) platforms.

What You'll Love About This Opportunity

This role presents a stimulating opportunity for client interaction, in which you will engage with private health insurance companies while developing PHI products and related initiatives. Your key performance indicators will comprise the resolution of tickets within established service level agreements (SLAs), in addition to ensuring that projects are completed on schedule, within budgetary constraints, and with a commitment to high standards of quality.

Why You'll Thrive at Civica

We're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Benefits

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to 'give back' with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

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