Reference and Research Program Director

1 week ago

Canberra, ACT, Australia beBeeLeadership Full time $120,000 - $150,000
Program Manager: Expertise in Reference and Research

Leads a team responsible for delivering high-quality, client-centred reference services.

This critical role involves leading and coaching the team providing support and guidance to Library staff. Key responsibilities include:

  • Managing mediated and unmediated information and research services
  • Providing specialist expertise across programs, activities, and systems
  • Liaising with internal stakeholders and external vendors
  • Contributing to service improvement initiatives and change management

The ideal candidate will possess strong leadership capabilities and experience in administration of Library or enquiry management systems.

This full-time position includes regular evening and weekend work during the Library's advertised reading room opening hours. The National Library offers a dynamic and inclusive work environment.

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