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Data Insights Manager

2 months ago

Sydney, New South Wales, Australia CommBank Full time
About the Role

We are seeking a highly skilled Data Insights Manager to join our Business Performance & Optimisation - Small Business Banking team at CommBank.

As a Data Insights Manager, you will be responsible for developing and delivering insights and analytics that support the creation of value for our customers.

You will work closely with business, technology, and product stakeholders to deliver analytics, commercial insights, customer journeys, and customer contact decisioning that will transform how the Business Bank engages with our customers.

Key Responsibilities
  • Develop and deliver insights and analytics that support the creation of value for our customers.
  • Understand macro trends and the Small Business Banking value chain, especially opportunities to implement strategies at scale to serve our customers.
  • Manage BAU and bespoke analytics projects, overseeing timelines and budgets to ensure that the team delivers impactful solutions.
  • Apply frameworks and structure with data analysis techniques to identify trends, patterns, and insights that can drive exceptional business decisions.
  • Stay up to date with emerging trends in data analytics, data science, and technology and share findings with the team.
Requirements
  • A growth mindset.
  • Commercial experience with data exploration and analysis tools, including SQL, Teradata, and Python.
  • Extensive experience in using data and analytics to drive business results, preferably in the Financial Services sector.
  • Advanced analytical, numerate, and logical reasoning skills.
  • Degree-level qualification in a numeric or business discipline.
  • Experience in developing reports and dashboards using visualization tools and techniques.
  • A high-level understanding of business banking mechanics, such as ROTE, RACC, ROI, cost of funds, etc., or financial accounting principles that form the profit and loss for the business.
What We Offer

We support our people with flexible working options, including changing start and finish times, and allowing for flexibility in the remaining time.

We have a range of benefits and opportunities for professional development and growth.