Patents Operations Manager

2 weeks ago

Brisbane, Queensland, Australia AFL Recruitment Full time
About the Role

A key leadership position has become available within our client's Patent Docketing division, reporting to the Head of Operations. As a seasoned Intellectual Property/Patents administrator/secretary/manager, you will lead a team of 3 in managing the input/changes/maintenance of client and case records and ownership transfers of Australian/NZ patent and designs.

Key Responsibilities
  • Oversee the management of the Patent Docketing inbox, ensuring timely and accurate processing of client and case records.
  • Handle clients' enquiries relating to cost estimates, providing clear and concise information.
  • Allocate work and resources, overseeing the performance of your team to ensure effective operation of the docketing function for the firm.
  • Train and mentor new staff, handling any grievances and ensuring a positive team culture.
  • Troubleshoot and solve any system/operations issues, ensuring minimal disruption to the business.
  • Generate relevant reports for internal patent professionals, providing valuable insights and analysis.
  • Filing and reporting patent/design ownership changes, providing confirmation documents to clients/associates.
  • Assist with ad-hoc projects, demonstrating flexibility and adaptability.
What We Offer
  • Work with a premier integrated intellectual property firm, renowned for its success and reputation.
  • Enjoy a multi-faceted leadership role, with opportunities to stretch and maximize your potential.
  • Collaborate with a blue-chip client base, learning from and being inspired by industry-leading mentors/colleagues.
  • Benefit from a culture that is open, collaborative, grounded, and inclusive, celebrating diversity.
  • Enjoy generous staff benefits and a life-friendly work-from-home flexibility (up to 2-3 days/wk from home after induction and subject to performance).
Requirements
  • Minimum 4 years of experience in intellectual property, including patents, with a solid understanding of the patent operations process.
  • Specific experience with patent docketing, with outstanding communication, people/leadership skills, and proven ability to effectively manage multiple stakeholders.
  • IT/systems savvy, with a proven problem-solving ability.
  • Commitment to furthering your own success with a 1st-Class employer of choice.

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