Digital Claims Assessment Specialist

1 month ago


Sunshine, Australia Fuse Recruitment Full time

Company Overview


Fuse Recruitment is a specialist recruitment agency in the insurance industry, working with a range of established clients to source top talent.


Salary and Benefits


This exciting role offers a competitive salary of around $70,000 - $90,000 per annum, depending on experience, as well as additional benefits including regular salary reviews, paid leave, and opportunities for professional development.


Job Description


We are currently seeking a Digital Claims Assessment Specialist to join our client's Home Claims team, who will be responsible for conducting digital assessments of properties insured by the company to determine cause, coverage & repair of damages.


As a key member of the team, you will establish the cause of damage as well as determining the scope and cost of repair to insured properties, whilst maintaining excellent customer service.



  • Conduct desktop assessments of insured properties using virtual assessing and/or causation reports provided by the insurer's suppliers
  • Produce detailed reports - determine cause, coverage, damage and best repair methods
  • Review scope of works - use your knowledge to provide reports to ensure the most cost-effective and timely method of repairs
  • Build & maintain relationships – internal & external stakeholders including local authorities and third-party building surveyors
  • Negotiate - define the scope of work and associated costing with the insurer's panel of builders

Required Skills and Qualifications


To be successful in this role, you will need:



  • Construction trade qualifications OR working in a similar position is essential
  • Computer competence (skills testing may be required)
  • Ability to thrive in fast-paced high-pressure environments and ambition to grow alongside the business
  • Ability to prepare construction & damage repair quotes and estimations (training provided)
  • Completion of a background check during the interview process and proof of full working rights in Australia

Benefits and Perks


In addition to a competitive salary and benefits package, you can expect:



  • Regular salary reviews
  • Additional days of leave – you'll receive a paid 'ME' day and one paid volunteer leave day annually
  • Option to purchase up to two additional weeks of leave per year
  • Paid parental leave
  • Continuous development opportunities
  • Insurance discounts & employee benefits
  • High performance rewarded ($$$)
  • Celebrate success – regular social & community activities including annual celebrations, family fun days and events across each of the sites

How to Apply


If you're interested in this new opportunity, please apply directly. We look forward to hearing from you.



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